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Terms and Condtions

All pieces come with a beautiful, wooden, display box unless the original manufacturers box is still present - ie. Wrist watches.


  • All items purchased will be sent within 3 working days by Royal Mail Special delivery.
  • Please be aware that a signature by individual over the age of 18 will be required upon delivery. Should no one be available a card will be left with further instructions.
  • We aim to meet with any delivery date or agreed date, but please be aware that all dates quoted by us are given in good faith but occasionally deliveries can be effected circumstances beyond our control. 

Watch Guarantee Terms & Conditions

Watches have been authenticated by our accredited horologist. The watch movement is covered under this Guarantee, however this does not apply to any inappropriate damage caused by mistreatment of the watch or normal wear and tear.

The guarantee does not cover damage to bezels, bracelets/leather straps, cases, crystals/glasses, or damage arising from use in water. The Guarantee does not cover accidental damage or loss and is not transferable. Unless otherwise stated Diamond Dials/Bezels are custom made. This guarantee is issued in addition to and not in substitution for your statutory rights relating to faulty or mis-described goods.

Diamond and Gemstone Terms & Conditions

All dimensions and estimated weights of diamonds and gemstones have been determined without unsetting the stones and are, therefore, only approximate because of limitations imposed by the mount. Estimated weights are normally calculated by applying standard formulae to the measurements taken.

Diamond colour and clarity assessments are an opinion only, and both colour and clarity can be estimated only because of limitations imposed by the mount. The quality nomenclature used is that recommended by the GIA (The Gemological Institute of America). Gemmological descriptions of diamonds and gemstones, including disclosure of treatments, are based on testing carried out by standard gemmological equipment without unsetting the stones.

Whilst H&T is reasonably satisfied that all such descriptions are correct, no responsibility can be assumed if subsequent unsetting and testing disproves these opinions. In the event of serious doubt, it is recommended that independent testing is undertaken by a recognised gemmological laboratory.