Have a question?
If you would like to ask us a question, or simply find out more about our products and services we’re here to help.
Please complete the contact form on the right, providing as much detail as you can about your query, including any product codes or order number(s) if applicable, and we’ll get back to you as soon as possible.
FREQUENTLY ASKED QUESTIONS
All retail items can be exchanged or refunded up to 30 days after purchase as long as you are able to provide a valid receipt. If, for any reason, you are not happy with your purchase we will endeavour to give you a refund, excluding shipping charges. We will, however, refund delivery charges if the item is faulty. Returned items must be packaged securely with any presentation boxes, certificates, manuals and all other documentation included. For further details, see our 30 day return conditions.
We deliver everything free of charge within the UK, and all pieces are sent via Recorded Delivery. Every item we send is fully insured for your protection.
Purchases which are to be sent within the EU or other countries will incur a charge, and this will be made clear at the time of purchase. Get in touch with us on 0800 169 0780 if you have any questions.